The British Wood Flooring Company

The British Wood Flooring Company

Last updated: 20.07.23

This Privacy Policy describes how [The British Wood Flooring Company] (“we,” “our,” or “us”)
collects, uses, discloses, and protects the personal information of our customers and users (“you”
or “your”) when using our website, products, and services.

1. **Information We Collect**

We may collect the following types of information:

1.1. Personal Information: This includes information that can identify you as an individual, such as
your name, email address, postal address, phone number, and other contact details.

1.2. Payment Information: When you make purchases or transactions on our website, we may
collect payment-related information, including credit card or other payment account details.

1.3. Usage Data: We automatically collect information about how you interact with our website,
products, and services. This may include IP addresses, browser type, device type, access times, and other usage statistics.

1.4. Cookies and Similar Technologies: We use cookies and similar tracking technologies to
enhance your experience on our website and understand how you use it. You have the option to
manage your cookie preferences through your browser settings.

2. **How We Use Your Information**


We use the collected information for the following purposes:


2.1. To provide and improve our products and services.
2.2. To process transactions and fulfil orders.
2.3. To communicate with you, respond to your inquiries, and provide customer support.
2.4. To send you promotional materials, newsletters, and updates about our products and
services (you can opt-out at any time).
2.5. To analyse and improve the effectiveness of our website, marketing efforts, and overall
customer experience.
3. **Disclosure of Your Information**
We may share your information with the following third parties:
3.1. Service Providers: We may engage third-party service providers to assist us in operating our
business and providing our services, such as payment processors, hosting services, or customer
support providers.
3.2. Legal Obligations: We may disclose your information if required by law or if we believe such
disclosure is necessary to protect our rights, safety, or the rights of others.


4. **Data Security**

We take reasonable measures to protect your personal information from unauthorised access,
loss, misuse, or alteration. However, please understand that no data transmission over the
internet or storage system can guarantee 100% security.


5. **Your Choices**


5.1. You can update, correct, or delete your personal information by contacting us at +44 (0)1428
604700 / info@britishwoodflooring.co.uk.
5.2. You may opt-out of receiving promotional emails by following the instructions provided in the
email or by contacting us.


6. **Third-Party Links**


Our website may contain links to third-party websites or services that are not operated by us. We
are not responsible for the privacy practices of these third parties, and we encourage you to
review their privacy policies.


7. **Changes to this Privacy Policy**


We may update this Privacy Policy from time to time. The “Last updated” date at the beginning of
this policy will indicate when the latest revisions were made.


8. **Contact Us**


If you have any questions, concerns, or requests related to this Privacy Policy or your personal
information, please contact us at +44 (0)1428 604700 / info@britishwoodflooring.co.uk.